Don’t Forget To Check Out Our FAQs

Q: When can I begin moving my belongings into a storage unit?

A: As long as we have a storage unit available you can begin moving your belongings in as soon as you’re ready.

Q: What documentation is required to rent a space?

A: In order to rent a space with the Mobile Attic, you’ll need one government-issued ID, such as a Driver’s License, a State ID, or a Passport.

Q: Do I have to sign a long-term lease?

A: One of the great things about the Mobile Attic is that our contracts are month-to-month unless otherwise requested.

Q: Will I have the option to purchase insurance?

A: Here at the Mobile Attic, we offer two levels of insurance – just ask at checkout! Oftentimes your auto or homeowners insurance will also cover your belongings while they are in storage. Speak with your agent to find out.

Q: Will someone need to be in the office in order for me to get through the security gates?

A: Yes. Please schedule a date and time to ensure that the gate will be open for you.

Q: How do I pay for my storage unit?

A: Our payment options include mail, website or on-site (in person). We also offer our customers the option to have their monthly payment automatically withdrawn from their credit card/debit card/checking account.

Q: What methods of payment are accepted at the Mobile Attic?

A: We accept checks, money orders, VISA, MasterCard, Discover and American Express.

Q: Can I also purchase or rent storage supplies through the Mobile Attic?

A: Absolutely. We carry a large variety of storage supplies – just ask one of our reps at checkout.

Q: How can I be sure I’m renting the right amount of storage space?

A: Check out our What Fits? page for a better idea of what you can fit in each storage unit.

Q: Do I need an appointment to view the storage units and property?

A: You’re always welcome to visit, but we recommend making an appointment to ensure that someone is available to show you the facility.

Q: Do I have to bring my own lock for my storage unit?

A: You are welcome to bring your own lock but we also have locks for purchase on-site.

Q: How much notice will I need to give when I no longer need the storage unit?

A: A 7-day notice is required to help guarantee the pickup date that you need. We will go over all of this in detail when you’re signing the contract.

Q: Can I store anything in my storage unit?

A: You may not store liquids, toxic materials, flammable liquids, explosives and perishable items like food in your storage unit. If you have any questions, please let us know.

Q: Will I need to bring my own hand trucks & dollies?

A: Yes. We have a variety of helpful moving tools on site, including packing blankets, straps and locks, but you will need to bring your own hand trucks and dollies.

Q: Are there any other fees I should know about?

A: If you are storing our container on your property there is a transportation charge, but if the storage unit is remaining on our property there are no additional fees.

Q: What are Mobile Attic’s hours of operation?

A: Our office is open Monday through Friday and our hours are 8 AM to 7 PM. On Saturdays our hours are 9 AM to 1 PM. You can access your storage unit using your gate code any day of the week from 7 AM to 7 PM.

If you have any questions or would like to speak with someone, please give us a call at (877) 423-2055.

 

We think there are some really good reasons you should choose us for your moving and storage needs…think Mobile Attic when you’re thinking about storage and relocating issues.


We Accept Credit Cards



Associations & Certifications



Follow Us